As we continue to monitor the unforeseen situation that is present with the coronavirus (COVID-19) and associated illnesses, Manatee Air has developed this policy to maintain a safe and healthy environment for all team members, visitors, customers and stakeholders.
Manatee Air wishes to ensure all customers that we have the continuity plans in place to deliver uninterrupted service and support to customers as navigate the uncertainty of COVID-19.
Manatee Air Team
Manatee Air has implemented a COVID-19 Policy accompanied by Manatee Air COVID-19 Temporary Risk Management Procedures. We have implemented additional sanitization and cleaning protocols in our office, warehouses, fleet vehicles and work locations as available. We have equipped field staff with necessary equipment, as available, to ensure safe working procedures in homes and businesses of our customers. We have increased options for remote work where possible and when necessary. The policy and procedures set in place are largely precautionary and will be constantly monitored and adjusted.
Manatee Air’s Plan
No employees showing symptoms of COVID-19 will be working while showing symptoms, and will not return until medically cleared. Prior to each home visit, your technician will call to confirm the appointment. At this time, the technician will describe the increased sanitary measures and confirm nobody at the location is experiencing symptoms of COVID-19, or has experienced symptoms within the past 48 hours. We encourage those who are well to keep their appointments, and respect customers who are ill or high risk and wish to reschedule. Every effort to reschedule appropriately will be made.
We ask all customers to respect the health and safety of our team and community. Should you be experiencing any symptoms, please contact our office right away to reschedule.
As we continue to monitor the situations, further communication may update.
Manatee Air Heating & Cooling, Inc.